En/vtigercrm intro
Welcome to Simone Giustetti's wiki pages.
Languages: English - Italiano
VtigerCrm
VtigerCrm is a Customer Relationship Management (CRM) software with a rich set of features covering marketing campaigns, sales and post sale management. VtigerCrm is an Open Source software entirely written in Php and relying onto a MySql database. The program can be accessed through any standard Web Browser. It requires no per seat installation and only needs a configured Web Server to provide access to the web pages.
Source code availability permits anyone to customize the software to his own needs, or to expand it by writing new modules and merging them to existing ones.
If you are interested in VtigerCrm and seek further information some useful links are:
Developer Documentation
When I first started offering VtigerCrm related support and development services the hardest challenge I met consisted in the lack of comprehensive documentation. Much can be learned reading project related blogs and articles, but this sums up to a slow sometimes frustrating process. Information organization is chaotic and difficult to search in for developers in particular. Below you'll find some notes I took to synthesize the program main features. It still is a work in progress and is not and does not want to be a substitute for the official documentation, but I share it in the hope that it could be helpful to other developers. Regard it as an introduction to VtigerCrm.
VtigerCrm internals
Learning VtigerCRM internals will certainly give you an edge while troubleshooting and debugging customized modules both during development phase and later on. It will consent to spot controls strange behavior and inconsistencies and perform aimed analysis of data saved into the database tables during all of the information life cycle. Some notes follow:
- Field Properties: vtigercrm_field_properties
Errors
- Common Errors and their resolution: vtigercrm_errors
VtigerCrm Customiation
- Translation Tips: vtigercrm_translation_tips
Permission Management
- Configuration Example: vtigercrm_department_management
Updating
- 5.1.0 ⇒ 5.2.1: vtigercrm_version_update
Languages: English - Italiano
