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751 bytes added ,  14:13, 15 April 2016
Added link to the VtigerCRM dedicated contacts page
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Welcome to Simone Giustetti's wiki pages.
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{{header_en|title=StudioSG VtigerCRM page| keyword={{Template:keyword_en_vtigercrm}}| description=A selection of white papers about the open source CRM VtigerCRM | link_page=vtigercrm_intro}}
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== VtigerCRM ==
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Languages: '''English''' - [http://www.giustetti.net/wiki/index.php?title=vtigercrm_intro Italiano]
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'''VtigerCRM''' is a '''Customer Relationship Management''' (CRM) software with a rich set of features covering '''marketing campaigns''', '''sales''' and '''post sale''' management. '''VtigerCRM''' is an Open Source software entirely written in '''Php''' and relying onto a '''MySql''' database. The program can be accessed through any standard Web Browser. It requires no per seat installation and only needs a configured Web Server to provide access to the web pages.
 
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== VtigerCrm ==
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'''VtigerCrm''' is a '''Customer Relationship Management''' (CRM) software with a rich set of features covering '''marketing campaigns''', '''sales''' and '''post sale''' management. '''VtigerCrm''' is an Open Source software entirely written in '''Php''' and relying onto a '''MySql''' database. The program can be accessed through any standard Web Browser. It requires no per seat installation and only needs a configured Web Server to provide access to the web pages.
      
Source code availability permits anyone to '''customize the software''' to his own needs, or to expand it by writing new modules and merging them to existing ones.
 
Source code availability permits anyone to '''customize the software''' to his own needs, or to expand it by writing new modules and merging them to existing ones.
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If you are interested in VtigerCrm and seek further information some useful links are:
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If you are interested in VtigerCRM and seek further information some useful links are:
 
: [http://www.vtiger.com The project official web page]
 
: [http://www.vtiger.com The project official web page]
: [http://www.vtiger.com/blogs/ The project blog]
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: [http://www.vtiger.com/blogs The project blog]
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'''StudioSG''' is responsible for installing, configuring, customizing and developing modules for VtigerCRM. Were You interested in our services, please contact us at our [[studiosg: About | contacts]] or through the [[Special:Contact/vtigercrm_en | specific form]]. Thank You.
       
== Developer Documentation ==
 
== Developer Documentation ==
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When I first started offering VtigerCrm related support and development services the hardest challenge I met consisted in '''the lack of comprehensive documentation'''. Much can be learned reading project related blogs and articles, but this sums up to a slow sometimes frustrating process. Information organization is chaotic and difficult to search in for developers in particular. Below you'll find some '''notes''' I took to '''synthesize the program main features'''. It still is a work in progress and is not and does not want to be a substitute for the official documentation, but I share it in the hope that it could be helpful to other developers. Regard it as an '''introduction to VtigerCrm'''.
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When I first started offering VtigerCRM related support and development services the hardest challenge I met consisted in '''the lack of comprehensive documentation'''. Much can be learned reading project related blogs and articles, but this sums up to a slow sometimes frustrating process. Information organization is chaotic and difficult to search in for developers in particular. Below you'll find some '''notes''' I took to '''synthesize the program main features'''. It still is a work in progress and is not and does not want to be a substitute for the official documentation, but I share it in the hope that it could be helpful to other developers. Regard it as an '''introduction to VtigerCRM'''.
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=== VtigerCRM internals ===
=== VtigerCrm internals ===
   
Learning VtigerCRM internals will certainly give you an edge while troubleshooting and debugging customized modules both during development phase and later on. It will consent to spot '''controls strange behavior''' and inconsistencies and perform '''aimed analysis of data''' saved into the database tables during all of the information life cycle. Some notes follow:
 
Learning VtigerCRM internals will certainly give you an edge while troubleshooting and debugging customized modules both during development phase and later on. It will consent to spot '''controls strange behavior''' and inconsistencies and perform '''aimed analysis of data''' saved into the database tables during all of the information life cycle. Some notes follow:
* Field Properties: [[vtigercrm_field_properties]]
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* [[vtigercrm_field_properties | VtigerCRM 5 field properties]]
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* [[Vtigercrm_data_type | Data types used with VtigerCRM form fields]]
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* [[Vtigercrm_widget_type | Widget used with VtigerCRM form fields]]
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=== Updating ===
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* [[vtigercrm_version_update | Version upgrade (5.1.0 ⇒ 5.2.1)]]
    
=== Errors ===
 
=== Errors ===
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* [[vtigercrm_errors | VtigerCRM 5 common errors and solutions]]
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* Common Errors and their resolution: [[vtigercrm_errors]]
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=== Permission Management ===
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* [[vtigercrm_security | VtigerCRM 5 security internals]]
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* [[vtigercrm_department_management | Configuring departments in VtigerCRM 5, an example]]
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=== VtigerCRM Customization ===
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* [[vtigercrm_translation_tips | VtigerCRM 5 translation tips]]
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* [[vtigercrm_update_date_field_default_behavior | Customize Date Field Behavior in VtigerCRM 5]]
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=== VtigerCrm Customiation ===
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* Translation Tips: [[vtigercrm_translation_tips]]
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For any feedback, questions, errors and such, please e-mail me at ''studiosg [at] giustetti [dot] net''
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* Customize Date Field Behavior: [[vtigercrm_update_date_field_default_behavior]]
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=== Permission Management ===
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* Configuration Example: [[vtigercrm_department_management]]
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External Links
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=== Updating ===
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* 5.1.0 ⇒ 5.2.1: [[vtigercrm_version_update]]
   
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* [http://www.vtiger.com The project official web page]
 
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* [http://www.vtiger.com/blogs The project blog]
    
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Languages: '''English''' - [http://www.giustetti.net/wiki/index.php?title=vtigercrm_intro Italiano]
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{{footer_en | link_page=vtigercrm_intro}}

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